Opportunities

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Job description

Senior Account Executive

Position Overview

Our client, a premier provider of janitorial cleaning services specializing in exhaust hood systems for the restaurant industry, is seeking a full time Senior Sales Executive for their Vancouver BC area. This is an exciting opportunity for someone with a passion for the restaurant sector, as every kitchen is a potential client!

Key Responsibilities

Proactively engage with potential clients to drive sales
Identify emerging business opportunities and market trends
Generate and nurture leads
Consistently achieve and surpass sales targets
Deliver exceptional customer service throughout the sales cycle

Qualifications

3+ years of B2B sales experience
Valid driver’s license and clean driving record
3+ years of experience in the restaurant industry
Strong computer skills
Proven success in meeting and exceeding sales objectives
Excellent business development abilities

What They Offer

Competitive base salary with commission structure
Car allowance

Benefits:

Automobile allowance
Work from home

BRAND MANAGERS

Our client located in Brampton is seeking a couple of Brand Managers in the digital marketing space. For this in-house position, the Brand Managers will develop and implement brand strategies to enhance our client’s brand market presence. You will play a crucial role in executing marketing campaigns, conducting market research, and analyzing consumer trends to ensure brand consistency and growth.

KEY RESPONSIBILIES

Brand Strategy : develop and execute brand strategies to achieve business objectives.
Market Research: Conduct market research and analysis to understand consumer behavior, market trends, and competitive landscape.
Campaign Execution: Coordinate and implement marketing campaigns across various channels, including digital, social media, print, and events.
Content Development: create and curate content that aligns with the brand’s voice and strategy.
Brand Consistency: Ensure all marketing materials and communications adhere to brand guidelines.
Performance Analysis: Monitor and report on the performance of marketing campaigns, using data to provide insights and recommendations.
Collaboration: Work closely with cross-functional teams including sales, product development, and customer service to ensure cohesive brand messaging.
Event Coordination: Assist in the planning and execution of brand events and promotions.
Budget Management: Develop and manage the brand marketing budget, ensuring efficient allocation of resources to maximize ROI.
Stakeholder Collaboration: Work closely with senior leadership, product development, sales, and external partners to drive brand initiatives and achieve objectives.
Performance Metrics: Set KPIs, monitor performance, and generate detailed reports to assess the effectiveness of marketing strategies and campaigns.
Brand Innovation: Identify and explore new trends and technologies to keep the brand relevant and ahead of the competition.

QUALIFICATIONS

Education: Master's or Bachelor’s degree in Marketing, Business, or a related field.
Experience: 1-3 years of experience in marketing or brand management. : 2+ years of Amazon
Skills: Strong analytical skills, excellent communication and writing abilities, proficiency in Microsoft Office Suite and familiarity with marketing software and tools.
Attributes: Creative thinker, detail-oriented, team player with a proactive attitude

Questions for you

How many years of working experience do you have in the digital marketing space?
Do you have working Amazon experience in a digital marketing capacity?
How many years working experience do you have in creating and curating content development?
How many working years experience do you have in performance metrics, setting KPIs, monitoring performance, and generating detailed reports?
How long have you worked on the Amazon platform
Have you completed full cycle Amazon requests, from fulfillment to adding scu's to shipping?

Sales Director – SMB & Enterprise- Global eCommerce & Amazon FBA Solutions

Our client, based in Brampton, is a leading global eCommerce and Amazon FBA partner. They specialize in delivering comprehensive, scalable shipping solutions that enable sellers to optimize logistics and effortlessly expand their online businesses across multiple marketplaces. As an industry leader, they provide innovative tools and dedicated support to meet the fast-paced demands of global commerce.

Job Description:

They are seeking a highly motivated and dynamic Sales Director – SMB & Enterprise to join their expanding team. As a Sales Director – SMB & Enterprise you will be responsible for acquiring new business, building strategic relationships with key decision-makers, and driving the growth of their eCommerce and Amazon FBA services. The ideal candidate will have a proven track record of sales success in the eCommerce, logistics, or Amazon FBA ecosystem, and a deep understanding of the complexities of global shipping solutions.

Key Responsibilities:

Lead Generation & Prospecting: Identify and target new business opportunities within the eCommerce and Amazon FBA market, particularly focusing on brands, retailers, and sellers in need of optimized shipping and fulfillment services.
Sales Strategy & Execution: Develop and execute a strategic sales plan to grow the customer base, with a focus on high-value prospects and key verticals.
Relationship Building: Cultivate relationships with C-level executives, eCommerce managers, and logistics professionals to promote our platform’s capabilities, with an emphasis on trust and long-term partnerships.
Consultative Selling: Use a consultative approach to understand each prospect's unique business challenges and craft tailored shipping solutions that add value and align with their goals.
Sales Negotiations & Closing: Lead sales negotiations, demonstrate ROI, and close deals with new clients, ensuring high conversion rates and customer satisfaction.
Collaboration with Internal Teams: Work closely with the marketing, product, and customer success teams to ensure smooth onboarding and successful implementation of services for new clients.
Market Intelligence: Stay up-to-date with industry trends, competitor activities, and eCommerce innovations to refine your sales approach and maintain a competitive edge.
Reporting & Metrics: Maintain accurate records of sales activities, pipelines, and forecasts in CRM tools, and consistently meet or exceed sales targets and KPIs.

Requirements:

Proven Experience: Minimum 5-7 years of B2B sales experience, ideally in the eCommerce, logistics, fulfillment, or Amazon FBA industry.
Sales Expertise: A strong track record of hunting for new business, consistently exceeding sales quotas, and building lasting relationships with clients.
Industry Knowledge: In-depth understanding of global shipping, logistics, Amazon FBA processes, and eCommerce fulfillment solutions.
Consultative Selling: Ability to tailor solutions based on client needs, presenting complex products and services in a clear, customer-centric way.
Excellent Communication Skills: Strong verbal and written communication skills with the ability to influence and negotiate at senior levels.
Results-Driven: Highly self-motivated, with a relentless drive to close deals, expand business, and achieve personal and team sales targets.
Tech-Savvy: Comfortable using CRM software, sales tools, and eCommerce platforms to track and manage sales pipelines effectively.
International Focus: Ability to navigate global shipping and fulfillment complexities, with a keen understanding of international markets and logistics.

Onboarding Manager

Key Responsibilities

Lead Client Onboarding: Oversee the end-to-end onboarding of new clients, ensuring a smooth transition into the services and fulfillment systems.
Team Leadership: Manage and mentor the onboarding team
Project Management: Lead and prioritize multiple onboarding and cross-functional projects
Operational Expertise: Utilize your logistics and fulfillment experience to streamline onboarding workflows, addressing client-specific needs and operational complexities.
Strategic Execution: Develop and implement scalable processes that align with organizations vision for exceptional client success.
Client Communication: Serve as the primary escalation point for onboarding clients, resolving challenges and ensuring satisfaction.
Cross-Functional Collaboration: Partner with Operations, Sales, and Account Management teams to enhance workflows and improve the client experience.
KPI Ownership: Monitor and manage onboarding KPIs, including time-to-live, client retention during the first 90 days, and overall satisfaction scores.
Continuous Improvement: Identify areas for operational improvement, introduce innovative solutions, and drive efficiencies across onboarding and related processes.

What Their Looking For:

Experience: 4+ years in logistics, fulfillment, or eCommerce, with at least 3 years in a senior onboarding or some sort of implementation / project role.
Leadership: Proven experience managing teams, mentoring talent, and driving results. Ready to step into a senior leadership position with increased responsibility.
Project Management: Skilled at managing multiple priorities and complex projects. PMP or other certifications are a plus.
Industry Expertise: Strong understanding of logistics, fulfillment, and eCommerce operations, with knowledge of warehouse management systems (WMS) and marketplace platforms like Amazon and Shopify.
Problem Solving: A hands-on leader with the ability to identify challenges and implement effective, data-driven solutions.
Communication: Exceptional interpersonal skills, with the ability to build trust and strong relationships with clients and internal teams.
Adaptability: Thrive in a dynamic environment, balancing short-term priorities with long-term strategic goals.

This role is hybrid, but in-office 3 days per week at a Brampton location.

Fulfillment Account Manager

Our client based in Brampton is looking for a Fulfillment Account Manager, this role will play a key role in managing and growing relationships within the company's fulfillment clients. You’ll ensure customer success by optimizing logistics strategies, improving fulfillment efficiency, and driving expansion opportunities. This role requires a strong understanding of supply chain operations, data-driven decision-making, and proactive client management.

What You’ll Do:

Own and manage fulfillment client accounts, ensuring top-tier service and operational excellence.
Identify growth opportunities by optimizing fulfillment strategies and driving volume growth.
Develop and execute strategic account plans to improve customer retention and expand business.
Analyze fulfillment data to uncover insights and propose optimizations.
Create and manage reporting to track performance, KPIs, and logistics efficiencies.
Lead regular business reviews (monthly/quarterly) to align on performance and opportunities.
Collaborate cross-functionally with warehouse operations, customer service, and sales teams to ensure smooth execution.
Ensure seamless onboarding for new accounts by aligning fulfillment strategies with client needs.
Solve logistics challenges by thinking critically and providing scalable solutions.

What company is looking For:

3+ years of account management experience in logistics, eCommerce fulfillment, or supply chain.
Proven track record of retaining and expanding enterprise or commercial accounts.
Strong data skills, including Excel/Google Sheets (pivot tables, vlookups, etc.).
Hands-on operational experience in fulfillment, warehousing, or logistics.
Ability to build trust and communicate effectively with internal and external stakeholders.
Proactive and self-driven—able to manage accounts and projects independently.
Creative problem solver with a strategic mindset for fulfillment and supply chain optimization.

Advantage:

Experience with Amazon FBA/FBM, Shopify fulfillment, or retail distribution.
Familiarity with logistics platforms like NetSuite, ShipStation, or 3PL software.
Ability to analyze data and turn insights into actionable strategies.

General Manager

Our client in Brampton is seeking a dynamic and strategic leader to join their team as the General Manager. This role will oversee the overall business performance, operational efficiency, and long-term growth strategy for the company. The General Manager will work closely with cross-functional teams and external partners to ensure the continued success and scaling of their organization, delivering exceptional service to their clients while driving financial success and operational excellence. This individual will feel comfortable in the operations, logistics, or e-commerce space and has dealt with organizations like Amazon, Shopify or similar.

Key Responsibilities:

Strategic Leadership and Business Growth

Develop and execute a comprehensive business strategy for the organization to drive growth and operational efficiency.
Lead the achievement of key financial objectives and performance targets.
Identify and capitalize on new market opportunities and business segments.
Spearhead geographic and service expansion initiatives.
Build new business partnerships and strategic alliances to support growth objectives.
Create long-term strategies to drive sustainable business growth.

Operational Excellence

Oversee day-to-day business operations across all functional departments (logistics, customer service, warehousing, etc.).
Continuously optimize operational processes to improve efficiency, quality, and scalability.
Manage, lead, and develop a high-performance, cross-functional team.
Establish and monitor key performance indicators (KPIs) to drive performance and accountability across the organization.
Ensure operational scalability and adaptability to meet evolving business demands.

Warehouse Network and Partner Management

Develop and manage a comprehensive warehouse network strategy to support organization's growth.
Create and implement processes for warehouse selection, onboarding, and performance evaluation.
Set and enforce performance standards for warehouse partners and conduct regular audits and performance reviews.
Proactively manage warehouse network capacity, ensuring scalability to meet customer needs and growth objectives.
Use detailed performance scorecards to hold warehouse partners accountable for operational outcomes.

Financial Management and Performance

Monitor, control, and optimize operational costs across all departments.
Analyze financial performance and implement strategies for cost reduction and optimization.
Prepare and present financial reports to senior leadership, providing insights on performance and opportunities for improvement.
Drive profitability across all operational segments.

Customer Success and Relationship Management

Build and maintain high-level relationships with key customers and stakeholders.
Ensure the delivery of exceptional customer service and satisfaction.
Proactively manage escalations and critical customer issues.
Conduct strategic customer check-ins and performance reviews to ensure ongoing success.
Cultivate a customer-centric culture throughout the organization to drive retention and loyalty.

Team Leadership and Talent Development

Recruit, develop, and retain top talent to support the growth of the organization.
Set clear organizational and individual OKRs (Objectives and Key Results) to align efforts across the company.
Conduct performance evaluations, provide feedback, and implement career development plans for employees.
Foster a positive, high-performance work environment that encourages collaboration, communication, and growth.
Provide mentorship and create opportunities for employees to develop their skills and advance in their careers.

Reporting and Communication

Provide comprehensive, data-driven reports to senior management, outlining business performance, opportunities, and challenges.
Maintain transparent communication across all organizational levels to ensure alignment and engagement.
Develop and maintain robust reporting systems and mechanisms to track progress against goals.
Communicate strategic initiatives, business outcomes, and operational updates clearly and effectively.

Qualifications:

Required Experience:

5+ years of progressive leadership experience in operations, logistics, or e-commerce.
Proven track record of driving business growth and achieving operational excellence.
Experience managing complex, multi-location operations and teams.
Strong financial management skills with the ability to make data-driven decisions.
Demonstrated success in talent development, team leadership, and employee engagement.

Required Skills:

Exceptional strategic thinking, problem-solving, and decision-making abilities.
Advanced financial acumen with experience managing budgets and optimizing resources.
Excellent communication, interpersonal, and negotiation skills.
Advanced project management skills with the ability to lead cross-functional teams.
Ability to make data-driven decisions and monitor key performance metrics.
Highly adaptable and resilient in a fast-paced, changing environment.

Preferred Qualifications:

Experience in Amazon marketplace operations or e-commerce logistics.
MBA or equivalent advanced degree.
Bilingual in English and French.
Knowledge of SaaS platforms and operational technologies.

Accounts Receivable/Collections Supervisor

Position Overview:
We are seeking a skilled and motivated Accounts Receivable Supervisor to oversee and manage our company's accounts receivable department. The ideal candidate will ensure timely processing of all receivables, supervise a team of two collection agents , and ensure that all financial records and reports are accurate. You will work closely with the Office Manager to streamline processes, improve cash flow, and resolve any billing or payment issues with clients.

Key Responsibilities:

Supervise and manage the day-to-day operations of the collections team, ensuring that all accounts are properly managed, and payments are processed accurately and on time.
Lead, train, and mentor the team of collection clerks, providing guidance, feedback, and support to optimize performance.
Monitor and review accounts receivable aging reports, ensuring that outstanding balances are pursued in a timely and effective manner.
Oversee the preparation of invoicing and credit memos, ensuring that all documents are accurate and in compliance with company policies.
Resolve complex billing and payment issues by working closely with clients, internal departments, and external partners.
Maintain and review client account records, ensuring accuracy in payment terms, billing, and collections.
Develop and implement best practices and continuous improvements for accounts receivable processes to streamline operations and improve cash flow.
Prepare weekly and monthly reports on accounts receivable performance, including aging reports, cash application, and collections metrics.
Ensure compliance with all internal controls, accounting standards, and regulatory requirements.
Handle escalated customer inquiries and disputes professionally and efficiently, ensuring client satisfaction while maintaining company policies.
Collaborate with other departments, including sales and customer service, to ensure smooth operations and effective communication regarding outstanding invoices.

Qualifications:

Post-secondary education in Accounting, Finance, or a related field (CPA or equivalent designation is an asset).
A minimum of 3-5 years of experience in accounts receivable, with at least 2 years in a supervisory or leadership role.
Strong understanding of accounting principles, financial reporting, and collections practices.
Excellent communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and senior management.
Proficient in accounting software (e.g., QuickBooks, SAP, Oracle) and MS Office Suite (Excel, Word).
Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines.
Knowledge of Canadian accounting regulations and tax laws is an asset.
Ability to work independently and as part of a team, showing leadership and initiative.

Additional Skills:

High attention to detail and accuracy.
Ability to analyze and resolve problems in a timely and effective manner.
Strong customer service and conflict resolution skills.
Experience with process improvements and automation in the accounts receivable function.

Job Type: Full-time

Pay: $50,000.00-$55,000.00 per year

Fulfillment Account Manager

What You’ll Do:

Own and manage fulfillment client accounts, ensuring top-tier service and operational excellence.
Identify growth opportunities by optimizing fulfillment strategies and driving volume growth.
Develop and execute strategic account plans to improve customer retention and expand business.
Analyze fulfillment data to uncover insights and propose optimizations.
Create and manage reporting to track performance, KPIs, and logistics efficiencies.
Lead regular business reviews (monthly/quarterly) to align on performance and opportunities.
Collaborate cross-functionally with warehouse operations, customer service, and sales teams to ensure smooth execution.
Ensure seamless onboarding for new accounts by aligning fulfillment strategies with client needs.
Solve logistics challenges by thinking critically and providing scalable solutions.

What company is looking For:

3+ years of account management experience in logistics, eCommerce fulfillment, or supply chain.
Proven track record of retaining and expanding enterprise or commercial accounts.
Strong data skills, including Excel/Google Sheets (pivot tables, vlookups, etc.).
Hands-on operational experience in fulfillment, warehousing, or logistics.
Ability to build trust and communicate effectively with internal and external stakeholders.
Proactive and self-driven—able to manage accounts and projects independently.
Creative problem solver with a strategic mindset for fulfillment and supply chain optimization.

Advantage:

Experience with Amazon FBA/FBM, Shopify fulfillment, or retail distribution.
Familiarity with logistics platforms like NetSuite, ShipStation, or 3PL software.
Ability to analyze data and turn insights into actionable strategies.